AI-powered platform

HICO VAULT - Automate processes. Secure knowledge.

Reduce your workload with automated business processes. Secure your valuable company knowledge with smart knowledge management.

VAULT in a nutshell 

Radically reduce effort and rescue hidden knowledge

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HICO VAULT allows you to automate time-consuming routine tasks - intelligently and efficiently. Whether automatic account assignment of incoming invoices or the analysis of complex contract documents: our AI platform recognises patterns, processes content precisely and relieves your teams. This frees up time for the essentials - with full control and scalability.
 
Every day, critical knowledge walks out your door. With 30% of the DACH workforce retiring soon and constant organizational changes, your team's vital implicit knowledge is vanishing. Meanwhile, employees waste nearly 20% of their workday hunting for information. 

VAULT is your AI knowledge guardian. 
This reverse-chatbot actively captures, organizes, and validates your team's implicit knowledge. For optimised onboarding and offboarding. But also for any business process in which knowledge is not yet fully captured. 
 Use cases

Automation and knowledge


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AUTOMATED INVOICE PROCESSING 
Assign incoming invoices automatically - reliably, multilingual and rule-based. VAULT recognises amounts, taxes and booking accounts, reduces manual errors and speeds up the process considerably. A clear added value for finance teams who want to combine efficiency and precision.


Knowledge Retention

VAULT secures expertise by actively capturing, validating and making knowledge accessible. It prevents knowledge loss, promotes a learning organisation and creates a dynamic knowledge ecosystem - for every business process.


ANALYSIS OF COMPLEX CONTRACTS
Automatically analyse complex contract documents - even in large numbers and volumes. Thanks to semantic search, customisation and AI-powered structuring, the platform recognises relevant content, extracts specific information and facilitates review. Ideal for insurance companies, procurement or HR and legal departments with high document volumes.

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ON- AND OFFBOARDING

Systematically capture departing employees' expertise through structured interviews, ensuring continuity during transitions. Shorten onboarding times. Immediate access to role-specific expertise, documented processes and specialized knowledge.


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More Use Cases? 
Think: organizational change, compliance and standards, acceleration of innovation, workflows, supporting the remote workforce with a centralized knowledge base, or drive customer support excellence.
 
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Success

We set ambitious goals, learn from failures, and celebrate achievements. Our mission is to help clients succeed.

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Action-Oriented Mindset

We act decisively and focus on real results. Every action aims to create meaningful impact.

Continuous Growth

We foster unique skills and drive innovation to stay ahead as industry leaders.

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Unity and Collaboration

We build trust and support, valuing teamwork and mutual respect in everything we do.

Accountability

We take responsibility for outcomes, working carefully and responsibly with all resources.

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INVOICE PROCESSING

It detects amounts, taxes, and accounts, reduces errors, and speeds up workflows. A real boost for finance teams aiming for efficiency and accuracy.  

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Knowledge Retention  

VAULT secures expertise by 

capturing, validating and making knowledge accessible. It prevents knowledge loss, promotes a learning organisation and creates a dynamic knowledge ecosystem - for every business process. 



ANALYSIS OF CONTRACTS 

Semantic search and AI-driven structuring extract key information and simplify review. Perfect for insurance, procurement, HR, and legal teams handling high document volumes.  

 


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ON- AND OFFBOARDING  

Systematically capture departing employees' expertise through structured interviews, ensuring continuity during transitions. Shorten onboarding times.

 

 

More Use Cases?   

Think: organizational change, compliance and standards, acceleration of innovation, workflows, supporting the remote workforce with a centralized knowledge base, or drive customer support excellence. 

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Your integrated knowledge ecosystem


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YOUR AI  KNOWLEGE MANAGEMENT REVOLUTION

HICO VAULT revolutionizes how organizations manage institutional knowledge. 

It captures expertise with the proactive COLLECTOR, ensures accuracy via the human-supervised VALIDATOR, and delivers instant answers through the user-friendly HELPER interface.

VAULT preserves critical knowledge and provides trusted information when needed, creating a dynamic, ever-improving knowledge ecosystem.

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Collector = Knowledge Mining, Reimagined


Unlike passive knowledge systems that wait for inputs, the VAULT Collector proactively engages your experts. This intelligent reverse chatbot initiates conversations, asking targeted questions about what your people do and how they do it. It doesn't just collect information—it unearths hidden treasure.


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Validator = Human Wisdom + AI Power


Trust requires human judgment. We've engineered that in.

The VALIDATOR makes for a thoughtfully designed collaboration between technology and your experts.

Through streamlined approval workflows, your managers and subject matter experts review, comment, and validate every insight the system captures. With built-in version control, nothing slips through the cracks.


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RAG Storage

 
The Retrieval-Augmented Generation technology allows VAULT to

  • Retrieve information from your company's knowledge base
  • Augment AI responses with this specific information, and
  • Generate accurate, contextual answers 

Ask VAULT. And get validated responses that combine the power of AI with your organization's unique knowledge, making it much more valuable than a generic AI solution that lacks your specific company context.


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Helper = Your Knowledge, When You Need It


VAULT HELPER delivers critical information instantly through familiar channels—WhatsApp, team chats, web interfaces, or APIs.

Find exactly what you need with intelligent semantic search, while seeing who created and validated each answer.

The knowledge system people actually use.

No more guesswork or wasted time—just faster decisions, fewer errors, and information you can trust.


 
 Do you have more Questions?

More about your AI and knowledge management revolution.
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HICO VAULT combines intelligent knowledge management with the automation of business processes - all in one platform. Unlike many other solutions, VAULT not only captures data, but also structures implicit knowledge, processes large volumes of documents and can be flexibly customised to your requirements. The platform fulfils the highest data protection standards and is fully GDPR-compliant - for secure and trustworthy use in your company.

HICO VAULT is a versatile tool that can usefully complement numerous use cases - from project management to R&D and sustainability initiatives. With our AI platform VAULT, you get a flexible, dynamic knowledge ecosystem that can help your organisation advance in various areas. If you would like to explore specific use cases in more depth, let us know!

HICO VAULT promotes excellence in customer service by providing service teams with a centralised, reliable and dynamic knowledge base. With COLLECTOR, VALIDATOR and HELPER, it enables fast, accurate and consistent responses, improves personalisation and accelerates onboarding. This leads to higher customer satisfaction, more efficient processes and a stronger support culture. If you would like more details or specific aspects of customer service, please contact us!
More than just a storage system, HICO VAULT actively gathers, checks, and activates knowledge. It helps organizations maximize knowledge assets, improve efficiency and foster a culture of knowledge sharing. 

HICO VAULT supports offboarding by proactively capturing and validating the know-how of key employees before they leave. This ensures that successors or teams can continue without disruption, preserving business continuity and minimizing knowledge loss.

Not only in the event of retirement, but also in the event of temporary absences (illness, holiday, sabbatical, etc.).

HICO VAULT makes onboarding faster, more efficient and less stressful. New employees become productive faster because they have direct access to the knowledge they need to be successful. At the same time, VAULT takes the pressure off experienced colleagues, who have to spend less time explaining things. This makes familiarisation a smooth and effective process. 
HICO VAULT helps you meet compliance standards with centralized, traceable, and secure knowledge management. COLLECTOR, VALIDATOR, and HELPER ensure relevant knowledge is captured, verified, and accessible—making audits easier and your company compliance-ready. 

By centralizing knowledge and encouraging collaboration, HICO VAULT lays the groundwork for data-driven creativity and fast ideation. It reduces duplicated work and sparks new ideas — making innovation easier, faster, and more scalable.

Meet some of Our team

Say 'Hi' to the 
VAULT team

Geneve Schwan
CPO & AI Lead
Geneve Schwan
CPO & AI Lead
PETER ELLERAU
Solution Expert
Maximilian Kuhn
AI Engineer Consultant
Aziz Raies
AI Engineer Consultant
Vaulter
Just Vaulter 

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